Frequently Asked Questions
Find answers to common questions about pheebo
General
QWhat is pheebo?
Apheebo is a browser extension that detects and highlights mathematical errors in AI-generated content, specifically designed for ChatGPT and Claude. It helps you catch calculation mistakes in real-time, without disrupting your workflow.
QHow does pheebo work?
Apheebo uses advanced algorithms to analyze mathematical expressions and calculations in AI responses. It identifies errors, highlights them, and provides the correct answer.
QWhich browsers are supported?
ACurrently, pheebo is available as a Chrome extension.
QDo I need to install anything besides the browser extension?
ANo, pheebo is a standalone browser extension. Simply install it from the Chrome Web Store, create an account and you're ready to go.
QDoes pheebo require an internet connection?
AYes, pheebo requires an active internet connection to function.
Pricing & Subscription
QIs there a free trial?
AYes! We offer a 7-day free trial for all new users. You can try all features of your chosen plan before committing to a subscription. Note: The extension will become active once you activate your subscription by providing a payment method. No payment will be charged during the trial period.
QWhat's the difference between Starter and Pro plans?
AThe Starter plan (€4.99/month) offers selection mode where you manually select text to check. The Pro plan (€9.99/month) includes all the features of the Starter plan plus automatic error detection that continuously monitors AI responses in real-time.
QCan I change my plan later?
AYes, you can upgrade or downgrade your plan at any time from your dashboard. Changes will become effective immediately.
QCan I cancel my subscription anytime?
AYes, you can cancel your subscription at any time from your account dashboard. You'll continue to have access until the end of your billing period. If you cancel during the free trial period, no payment will be charged.
Features & Usage
QWhat types of errors can pheebo detect?
Apheebo can detect various types of mathematical errors including arithmetic mistakes and unit conversion errors.
QDoes pheebo work with all AI models?
Apheebo currently works with ChatGPT and Claude. We're continuously expanding support for other AI platforms.
QCan I use pheebo on multiple devices?
AOnly the Pro plan includes support for up to 3 devices. You can manage your devices from the Device Management page in your dashboard.
Qpheebo is saying I reached my device limit, but I should have more included in my plan. What should I do?
AThere might be a problem. Go in the My Account section and remove a device to add a new one.
QWill pheebo slow down my browsing experience?
ANo, pheebo is designed to be lightweight and efficient. It runs in the background and only activates when you're using supported AI platforms.
QHow do I uninstall pheebo?
AYou can uninstall pheebo from the Chrome Extensions page by clicking Remove. This will remove the extension from your browser.
QHow do I best use pheebo?
Apheebo is best used when AI computations are clearly visible on the page. The key is asking for "show your work" or "step by step" - this forces the model to expose its calculation process rather than just giving a final answer.
Privacy & Security
QIs my data secure?
AYes, we take privacy and security seriously. All data is encrypted in transit and at rest. We use industry-standard security measures to protect your information.
QWhat data does pheebo collect?
Apheebo only collects data necessary for error detection and service improvement. We do not store your AI conversations or personal information beyond what's needed for account management.
QDo you sell user data?
AAbsolutely not. We never sell or share your data with third parties for marketing purposes. Your privacy is paramount to us.
Technical Support
QI found a bug. How do I report it?
AWe appreciate bug reports! Please contact us through our support email with details about the issue, including your browser version and steps to reproduce the problem. A screenshot of the error is also helpful.
Qpheebo isn't detecting errors. What should I do?
AFirst, ensure you're on a supported AI platform (ChatGPT or Claude) and that the extension is enabled. Try refreshing the page or reinstalling the extension. If the issue persists, contact our support team.
QHow do I update the extension?
ABrowser extensions typically update automatically. You can also manually check for updates in your browser's extension management page.
QCan I suggest new features?
AYes! We love hearing from our users. Please send your feature suggestions to our support email, and we'll consider them for future updates.
Account Management
QHow do I reset my password?
AYou can reset your password from the login page by clicking the 'Forgot Password' link. Follow the instructions sent to your email to create a new password.
QHow do I delete my account?
AYou can delete your account from the My Account section of your dashboard. Please note that this action is irreversible.
QWhat happens to my subscription if I delete my account?
AWhen you delete your account, your Stripe subscription will be canceled immediately and you won't be charged for future billing cycles. All your data will be permanently removed from our systems.
Still have questions?
Can't find the answer you're looking for? Please reach out to our customer support team.
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